BUS300 - Operations Management
Operations Management (3 credits)
Operations management deals with how to allocate scarce resources properly to attain a desired result. In this course, students will learn the fundamentals of operations management as they apply to both production and service-based operations. After completing this course, students should be able to apply operations management principles to the specific processes in their industry or business.
Upon successful completion of this course, students will be able to:
- Explain the role of operations and its relationship with the other functional areas of a business organization;
- Analyze operation processes from a variety of perspectives such as productivity, workflow, and quality;
- Apply the “Transformation Model” as a construct for understanding the relationship between the inputs, processes, and outputs of an organization;
- Explain techniques and methodologies for managing an organization’s productive resources;
- Apply basic design principles to determine appropriate facility location and layout;
- Explain quality management and apply quality management principles to continuous improvement in operations management;
- Discuss the goal of Supply Chain Management and its application in a variety of organizational settings;
- Identify the critical factors involved in inventory control systems; and
- Identify the operational processes in the student’s own organization.
- No Author Provided. Understanding Operations Management, The Open University, 2011. No ISBN (provided as e-text in course)