Course 404 - Case Management
Course 404 - Case Management (3 credits)
This course is offered during the Fall Term 2 - (October to December)
The course is designed as an introductory course for non-professionally trained staff doing case management in faith-based homeless shelters. Emphasis is placed on the need for practical knowledge and application. Content underlines universal standards of case management methodology.
Professor: Rosalind Johnson-Marshall
Learning Objectives for this Course
Week One
Orientation to Case Management
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Working knowledge of the language of case management
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Link the role of case management with the needs of homeless clients
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Initial contact and observation of one or more case managers
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Understand the relationship of the theology of the Trinity to the healing process
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Week Two
Case Management: Concepts and Skills
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- Understand a broad range of case management responsibilities
- Analyze job descriptions for accepted core functions expected from case managers
- Learn about necessary ethical behaviors and issues of confidentiality
- Understand relationship of negative client response to inadequate staff training in cultural competency
- Relate responsibilities of advocacy, ethics, respect, and cultural sensitivity to core responsibilities
Week Three
Case Management: Interviewing
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Understand basic theories of motivation
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Develop proficiency in asking open ended, client centered questions that elicit client motivation for change
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Week Four
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- Understand and observe the importance and process of a multidimensional assessment
- Utilize forms to assist in organizing assessment information
- Practice skills needed to formulate a case plan specialized to individual needs and goals in a way that promotes dignity
Week Five
Case Management: Responding to Clients with Mental Illness
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Awareness of opportunities available for clients with mental illness
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Week Six
Case Management: Special Needs
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Compare the strategies for case management for various special needs
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Awareness of basics regarding mental health issues for the homeless
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Understand the effect of the culture of poverty on case management practice
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Week Seven
Case Management: Developing a Case Plan
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Understand the value and use of the case plan
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Apply knowledge for a written plan
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See the benefit of team participation
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Understand the dynamics of team participation
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Know procedures for termination and transition of clients
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Week Eight
Case Management: Using Support Services
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Understand the opportunities and responsibilities of cooperating within the community of service providers
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Recognize practices that ensure client success in accessing available resources
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Realize own limitations and see value of networking
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Become thoroughly familiar with emergency services in the community and when and how to make use of them
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Week Nine
Case Management: Legal Responsibilities
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Overview knowledge of laws affecting clients within own state
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Recognize legal responsibilities in case management
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Course Materials & Tuition
| Case Management: An Introduction to Concepts and Skills | $37.00 |
Tuition |
$600.00 |
Total Cost of Course |
$637.00 |
- Contact us for more information.
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