Students requiring technical support should email support@cityvision.edu
- Computer. Windows 7 or greater, Macintosh OS X or later, Chrome OS or comparable system. We encourage you to access our courses from a computer web browser rather than a tablet or smartphone. You should not attempt to complete your assignments on a smartphone.
- Internet. High speed Internet connection (cable, DSL, etc.). A dialup connection will likely not work, due to the required streaming audio & video in each course.
- Email Account. You must have an email account that is yours alone. You can use Gmail (or similar free email services)
- Software
- Web browser (Google Chrome, Firefox or Microsoft Edge). Internet Explorer is not compatible with our Canvas LMS. In order to use City Vision University’s learning management system, you will need to enable cookies in your Web browser. They should be enabled by default, but if there are not, you may read this article to learn how to do it in various Web browsers.
- Google Account to use Google Docs, Sheets and Slides. This is required since some course assignments are only available as Google Docs or Sheets.
- Setup Steps: 1) Create a Google Account if you don’t already have one. 2) Note that you will need to export your documents in order to submit them to your instructor. See here for instructions. 3) If you need assistance on these tools, review the pages here: Google Docs, Sheets and Slides.
- Note: Some documents in courses will be in Microsoft Word or Excel format. You can open these in Google Docs/Sheets, instead of Microsoft Office, if you don’t have Office. You can also use free alternatives like OpenOffice or LibreOffice.
- For Mac users: You will not be able to use Pages, Numbers or Keynote to submit documents to your professors, unless you save to an Office format first, like DOCX for Word.
- Adobe Acrobat Reader for opening PDFs (free download). Depending on your Web browser, you may be able to open PDFs without downloading.
- Video Conference. Courses use Zoom Live Video Conferencing. To verify your identity, you are required to use a webcam and microphone to participate in the live portions of courses (via computer or smartphone app for iPhone or Android). Upload a clear photo of yourself, focusing on head and shoulders, to our Canvas learning management system so we can match it to your video. To do this, follow these instructions.
- How to Use Canvas and Populi. Visit this page to learn how to access your courses, pay bills and more.
- Training for Students with Limited Computer Skills. If you have limited computer skills, we recommend you complete the following tutorials:
- Using Windows
- Introduction to Email and Google Docs. Feel free to skip any parts of these that you do not need.
- Additional Optional Training:
- Basic Computer Skills
- Introduction to Typing(interactive)
- Using the Mouse(interactive)
- Using Windows
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- Introduction to Email (with Gmail)
- Internet Basics
- Online Safety
- Microsoft Office (Word, Excel, PowerPoint)
- More on Excel
- How to use Google Docs, Sheets site. and Slides
Students requiring technical support should email support@cityvision.edu