ORG405: Volunteer Management

Course Description

Volunteer management is stewardship. In this course you will learn the principles of effective volunteer management across the lifecycle of the volunteer’s involvement with the organization. You will learn how to recruit and retain volunteers in a way that is informed by their motivations and fosters the development of the volunteer as well as the fulfillment of the mission. You will learn to assess an organization’s need for volunteers, craft job descriptions to meet those needs, and effectively screen, train and evaluate volunteers. You will also learn how to manage risk in a volunteer program and how volunteer programs often help support organizations fundraising and development programs. The final project for this course will be to develop a comprehensive volunteer management plan and procedures manual for your organization.

Please Note: In order to complete the assignments for this course, the student needs to identify an organization to work with on a volunteer management plan.

Certified Fund Raising Executive (CFRE) Certification Credit
This course has been approved to count as 45 continuing education credits for Certified Fund Raising Executive (CFRE) Certification.


Course Materials & Tuition

McKee, J., McKee, T. W., Resources, G. Y. M., & Publishing, G. (2012). The New Breed: Second Edition: Understanding and Equipping the 21st Century Volunteer (New edition). Simply Youth Ministry. ISBN: 978-0-7644-8619-7$16.05
Sakaduski, N. (2013). Managing Volunteers: How to Maximize Your Most Valuable Resource. Praeger. ISBN: 978-1-4408-0364-2$36.32
Total Cost of Course$852.37